Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups



How can we know in our organization , number of licence been purchased and also who are using them.

please assist.


2 answers

1 accepted

0 votes
Answer accepted

Hi @Fahad Siddiqui ,

You can go to your Application Settings, there you can see how many licenses are used. In your user list you can see who uses the licenses.



We have two set of licence servicedesk and core. Our core is expiring. Is it true that servicedesk licence included core or there are two separate items?

What happens when core expires but servicedesk licence has not and what does it mean?


Thank you


Hi @Fahad Siddiqui ,

Core is included in Servicedesk. So if you have the same number of agents and users in core, it doesn't matter if your core licence expires. 

You can also just remove the core licence in the application settings tab, then it will not show an error message regarding the expired license.

If you have less agents the users licensed, you must upgrade the Servicedesk licence or reduce the number of users.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events