Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira tells me I need permission from the admin of my GitHub repository. I am the admin

Edited

While trying to connect my GitHub's organization to Jira, it's not allowing me because I need repository admin permissions. However, I'm the owner of the organization entirely, including admin roles on all of the repositories.

Any idea what exactly may be contributing to this?

As you can see from the screenshot below, my permissions under the "People" tab is "Owner"

https://i.stack.imgur.com/i32GU.png

When I click on "Manage", I can already see that I'm an admin on all of the repositories as stated above.

https://i.stack.imgur.com/m7OAu.png

But the option to click the "Connect" button below is still greyed out because I need "admin permissions". I'm using GitHub Enterprise in case this helps.

https://i.stack.imgur.com/b3uKr.png

According to GitHub, the app is even already installed, so not quite sure why I can't "connect" it. The error is a bit unclear as well. Is it referring to me needing admin permissions on GitHub, or in Jira? I'm an admin for both so still not quite sure what may be the issue there.

Seems to also be mentioned on https://github.com/atlassian/github-for-jira/issues/763

1 answer

Turns out it was due to IP whitelisting. Their app is "supposed" to have the public IPs built in so that the "Enable IP whitelisting for Github connected apps" checkbox would work, but it didn't for the Jira app.

Was there a workaround to this?  Did you need to add more ips?  

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: Fine Software

Happy New Year, everybody! What better way to kick off 2022 than with a new Marketplace Partner Spotlight ✨ This month, we're getting to know Daniel Franz, co-founder of Fine Software. Fine Software ...

381 views 2 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you