I hope someone can help.
Some clients are registering some issues from Jira portal, but once the issue is notified to the agent agents can not see the fields filled by the client. The clients have filled the fields because some of them are required. We have different projects in JSM. It seems to be happening only to one project.
I would appreciate any help to fix it.
Many thanks in advance.
The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...
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