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Jira and Salesforce Integration - sub-tasks from Jira not displaying in Salesforce

Hello guys with another question. I want to display my sub - tasks or child issues from parent issue in Jira to Salesforce. I have added an issue in Jira for example CASE-7 and a child issue CASE-17 as it is shown on the screenshot.

Screenshot_4.pngI want the name and status of the child issue to be displayed in Salesforce in the Jira Issues Component under the sub-tasks filed. I have a child issue on the CASE-7 but there isn't any information there in Salesforce...Screenshot_5.png

Can you tell me what am I doing wrong?

Thanks in advance.

2 answers

FYI it is not supported yet. I contacted the support team and they made a ticket for new feature - https://ideas.atlassian.servicerocket.com/ideas/SFJ-I-269

If you are interested, please give a vote up so that it can be implemented sooner :) 

The topic is really relevant, there are a lot of questions related to integration. You can also contact the Salesforce app development Department for technical information

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Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

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