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Jira and Salesforce Integration - sub-tasks from Jira not displaying in Salesforce

Irina Ivanova
Irina Ivanova Jul 13, 2020

Hello guys with another question. I want to display my sub - tasks or child issues from parent issue in Jira to Salesforce. I have added an issue in Jira for example CASE-7 and a child issue CASE-17 as it is shown on the screenshot.

Screenshot_4.pngI want the name and status of the child issue to be displayed in Salesforce in the Jira Issues Component under the sub-tasks filed. I have a child issue on the CASE-7 but there isn't any information there in Salesforce...Screenshot_5.png

Can you tell me what am I doing wrong?

Thanks in advance.

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adrian jonas
adrian jonas Nov 12, 2020 • edited

The topic is really relevant, there are a lot of questions related to integration. You can also contact the Salesforce app development Department for technical information

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Irina Ivanova
Irina Ivanova Jul 14, 2020

FYI it is not supported yet. I contacted the support team and they made a ticket for new feature - https://ideas.atlassian.servicerocket.com/ideas/SFJ-I-269

If you are interested, please give a vote up so that it can be implemented sooner :) 

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