Jira Zendesk integration - select at least one ticket field error

Shilpa Sikotra Taylor August 26, 2022

Hello, Jira community

I am getting the below error message when trying to integrate Jira with Zendesk. Where do I configure the ticket fields

Screenshot 2022-08-26 at 17.27.42.png

2 answers

1 vote
Syed Majid Hassan -Exalate-
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September 20, 2022

Hi @Shilpa Sikotra Taylor

This is Majid @ Exalate. 

There seems to be a Field Mapping tab available on the left. Does that not do the job?  

Thanks

Majid

0 votes
Diana_Architect_ZigiWave
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 20, 2022

@Shilpa Sikotra Taylor the issue comes from improperly set field mapping. Check it out and see if something crashes there. 

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