You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi,
We're currently using Intercom to communicate with customers through our app, our customers like the direct chat function.
However we're looking for smarter ways of working as we're using Jira for task and sprint management, we're considering migrating to the service desk.
Does anyone know if it is Jira service desk Cloud has a chat function that could integrate with our app.
Has anyone done anything similar?
Thanks
Hi,
Our app Chat for Jira Service Desk provides the Chat feature in Jira, and the information and messages of the chat conversation are stored inside Jira as a ticket in comments. More details here.
Let us know if you have any questions or suggestions. Our Support Team is ready to answer them all.
The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.