You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I wanted to create a group (GUEST_USERS) for Jira. They can only see the items I added for visibility in the Structure plugin. I have a few concerns:
1. am I be charged for the GUEST_USERS: The group may contain more than 200 people
2. Am I restricting them to only view the tickets and comment on them in it?
Thank you so much for your attention and participation in advance.
First thing's first. In Jira there isn't a guest role but there is anonymous access. This means that you can grant product access to all users on the internet as anonymous. Please read this article https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/#Enable-or-disable-anonymous-access-to-Jira-Cloud-projects. Doing the above will grant anonymous access to projects but not to jira software specific features, such as agile boards.
If you create a group and add people within that group, you will not be charged, unless you grant that group product access (to any product). If you don't grant product access, they will not be able to see aby project.
If you decide to buy 200 licenses for JSW and you want these users to restrict them to vuew only specific issues and comment only on these issues then:
Let me know if the above helps.
Hi, @Tehmina Aslam
I hope you are doing well,
1 ) Yes for that users you need to pay because for adding comments to the ticket users need product access (Jira). and for browse project permission you don't need product access.
2) Yes you can restrict users to see only particular project issue just gave them Browse project permission and add comments permission