Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira DVCS, Adding new GitHub Enterprice account fails

I have set up the GitHub OAuth without problems, and Jira shows up in GitHub "Application list". However when I try to add new account (using the same username that have authorized the application), Jira gives me following error:

Error obtaining access token. Cannot access https://myGitHubServer from Jira.

My GitHub uses self signed SSL certificate, which I have added into trusted certs on my Jira server. I followed instructions on

I have cheked that certificate is trusted by using provided SSLPoke.class:

esa@jira:~$ sudo /opt/atlassian/jira/jre/bin/java SSLPoke myGitHubServer 443
Successfully connected

Any ideas what I'm doing wrong?

8 answers

Anyone has solution?

Facing same issue! anyone has solution? Please help

Anyone find an answer to this? I am having the same problem.

I'm encountering the same error message. Was Atlassian able to help you at all? What was the solution?

I'll have to call Atlassian support. This is really frustrating.

No unfortunately. I ended up getting proper certificate signed by CA, and that fixed the problem. That was a lot cheaper than spending any more time to investigate the problem..

Any update on this Esa? I have the same problem, and it's driving me nuts.

In addition: If I allow http connections (instead of https) to GitHub, then it works as expected. Sadly that solution is out of the question.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

30 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you