Jira Cloud for Excel add-in is stuck on loading splash screen

Harrison Meyer May 9, 2022

Hi - my Jira cloud add-in for excel is stuck on the loading screen (partially spinning wheel), I've tried signing in and out on my browser, restarting multiple times, refreshing the add-in but nothing is working. Can someone help assist? 

 

Same issue discussed here --> https://community.atlassian.com/t5/Jira-Software-questions/Jira-Cloud-for-Excel-add-in-is-stuck-on-loading-splash-screen/qaq-p/1747154 

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