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Jira Cloud doesn't populate automatically fields to the created automatically subtasks
Edited
Good day,
I have the following setup:
- A rule triggers the creation of an issue/the issue can be created manually
- Based on the department field value a subtask is automatically created under the issue
- An automation rule is configured to populate the fields of the subtask.
The problem is that when you manually create a subtask under the issue the fields are properly pre-populated via the automation rule, but the automation rule doesn't work when the subtask is created automatically via another automation rule.
1 answer
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