Jira Automation - creating several subtasks based on field values.

Has M. March 13, 2023

I have a field called System Access. It looks like below:

  • System Access
    • Value1: NST should be assigned to Assignee1
    • Value2: NST (elevated) should be assigned to Assignee1
    • Value3: CNG should be assigned to Assignee2
    • Value4: LVR should be assigned to Assignee3

I tried all these different automation for this. scenario

Option 1: This was all in one automation

Issue type=NHOF

Status contains one of (In Progress, With FO)

System Access contains: (Value1, Value2) 

Create a subtask, set assignee to Assignee1, Set the Due date based on another value from a field from the Trigger issue.

 

Issue type=NHOF

Status contains one of (In Progress, With FO) 

System Access contains: (Value3) (tried with equals as well and it didn't work)

Create a subtask, set assignee to Assignee2, Set the Due date based on another value from a field from the Trigger issue.

 

Issue type=NHOF

Status contains one of (In Progress, With FO) 

System Access contains: (Value4) (tried with equals as well and it didn't work)

Create a subtask, set assignee to Assignee3, Set the Due date based on another value from a field from the Trigger issue.

 

Option 2: For this option, I created 3 different automation for the same field.

Auomation1:

Issue type=NHOF

Status contains one of (In Progress, With FO)

System Access contains: (Value1, Value2) 

Create a subtask, set assignee to Assignee1, Set the Due date based on another value from a field from the Trigger issue.

 

Auomation2:

Issue type=NHOF

Status contains one of (In Progress, With FO) 

System Access contains: (Value3) (tried with equals as well and it didn't work)

Create a subtask, set assignee to Assignee2, Set the Due date based on another value from a field from the Trigger issue.

Auomation3:

Issue type=NHOF

Status contains one of (In Progress, With FO) 

System Access contains: (Value4) (tried with equals as well and it didn't work)

Create a subtask, set assignee to Assignee3, and Set the Due date based on another value from a field from the Trigger issue.

 

 

Neither of these options is working for me, unfortunately. I can't figure out what the issue is. I currently have Option 2 up at the moment and if I pick one value from the  System Access field, then it creates 1 subtask, and if I choose all 4 values but bypasses all the automation for this field. Is there any other possible way to get this to work?

1 answer

0 votes
Has M. March 13, 2023

I realized I created this ticket in the wrong area. Moved it to the right area

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