Jira Automation: Possible to tag assignee in comment?

Tim Graffam June 13, 2019

Is it possible to tag the issue assignee in a Comment in a Jira Automation rule? 

I know the {{assignee.displayName}} smart value will include the assignee's name, but I haven't figured out how to have that show up as a tag.


2 answers

1 accepted

12 votes
Answer accepted
Deleted user June 13, 2019

Hi there Tim,

You should be able to mention the assignee using one of the smart values below, note that mentions in cloud now use an account id but server does not.

Jira Server:

Hi [~{{assignee}}]

Jira Cloud:

Hi [~accountid:{{assignee.accountId}}]
Tim Graffam June 17, 2019

Perfect. Thank you!

Dennis Kugelmann March 8, 2020

@[deleted] This, unfortunately, does not work in Jira Cloud...

image.pngThis is what it looks like.

Like Justyna Kałębasiak likes this
Swapnil Hedaoo April 20, 2020

@[deleted] I got the same issue

Dalbir Singh June 1, 2020

Yes, getting the same issue, do we have a Fix to it?

David W June 21, 2020

I have the same trouble :(

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Tom Williams
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June 24, 2020

Hi @Dennis Kugelmann @Swapnil Hedaoo @Dalbir Singh David W


You need to reference where you are calling the assignee from. In most cases I assume you'd need "issue" but could be "linkedissue" for example. 

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selluri April 11, 2023

Tim, suggested one is not working for me.


 Its showing like below,

[~accountid:634ec34cb7b39379d71d60bd] please merge the pull requests for this ticket.

1 vote
selluri April 11, 2023

Tim, Did you get the solution?

I am also facing the same issue. Could you please help?

Karthika Murugesan May 4, 2023

[{{reporter.displayName}}|~accountid:{{reporter}}] - This worked for me, it tagged the reporter of the ticket

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JM Flores July 18, 2023

Worked perfectly, thanks


Assignee [~accountid:{{assignee}}]
Reporter [~accountid:{{Reporter}}]assignee reporter.PNG

Kevin Zhang
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December 4, 2023

I tried this expression [~accountid:{{assignee}}]. it doesn't work for me..

Like Jamie Hoover likes this
Dmitry Alabyan April 8, 2024

doesn't work for me either

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