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Jira Automation: Possible to tag assignee in comment?

Is it possible to tag the issue assignee in a Comment in a Jira Automation rule? 

I know the {{assignee.displayName}} smart value will include the assignee's name, but I haven't figured out how to have that show up as a tag.


1 answer

1 accepted

7 votes
Answer accepted

Hi there Tim,

You should be able to mention the assignee using one of the smart values below, note that mentions in cloud now use an account id but server does not.

Jira Server:

Hi [~{{assignee}}]

Jira Cloud:

Hi [~accountid:{{assignee.accountId}}]

Perfect. Thank you!

@Yvan Martin This, unfortunately, does not work in Jira Cloud...

image.pngThis is what it looks like.

Like Justyna Kałębasiak likes this

Yes, getting the same issue, do we have a Fix to it?

I have the same trouble :(

Like maricris_macha likes this

Hi @Dennis Kugelmann @Swapnil Hedaoo @Dalbir Singh David W


You need to reference where you are calling the assignee from. In most cases I assume you'd need "issue" but could be "linkedissue" for example. 

Like Oleksandr Solomennykov likes this

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