Jira Automation: Possible to tag assignee in comment?

[Tim Graffam]

Is it possible to tag the issue assignee in a Comment in a Jira Automation rule? 

I know the {{assignee.displayName}} smart value will include the assignee's name, but I haven't figured out how to have that show up as a tag.

Thanks!

[Yvan Martin · Accepted solution]

Hi there Tim,

You should be able to mention the assignee using one of the smart values below, note that mentions in cloud now use an account id but server does not.

Jira Server:

Hi [~{{assignee}}]

Jira Cloud:

Hi [~accountid:{{assignee.accountId}}]

[Tim Graffam]

Perfect. Thank you!

[Dennis Kugelmann]

@Yvan Martin This, unfortunately, does not work in Jira Cloud...

This is what it looks like.

[Swapnil Hedaoo]

@Yvan Martin I got the same issue

[Dalbir Singh]

Yes, getting the same issue, do we have a Fix to it?

[David W]

I have the same trouble :(

[Tom Williams]

Hi @Dennis Kugelmann @Swapnil Hedaoo @Dalbir Singh David W

[~accountid:{{issue.assignee.accountId}}]

You need to reference where you are calling the assignee from. In most cases I assume you'd need "issue" but could be "linkedissue" for example. 

[selluri]

Tim, suggested one is not working for me.

[~accountid:{{issue.assignee.accountId}}] 

 Its showing like below,

[~accountid:634ec34cb7b39379d71d60bd] please merge the pull requests for this ticket.

[selluri]

Tim, Did you get the solution?

I am also facing the same issue. Could you please help?

[Karthika Murugesan]

[{{reporter.displayName}}|~accountid:{{reporter}}] - This worked for me, it tagged the reporter of the ticket