JSM admin not allowed access to Request Types

Paul Dokken February 21, 2022

I am the admin for a JSM and JSW instance we are getting ready to deploy and I no longer have access to the Request Types page.  I can access the Issue Types and another admin can access both.  Any ideas.


Thanks in advance


1 answer

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Mikael Sandberg
Community Leader
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February 21, 2022

Make sure that you still have a JSM license, i.e. belong to the JSM agent group.

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