errors console log info:
getSavedFields(): TypeError: cannot read properties of undefined (reading 'name')
Failed to load resource: the server responded with status of 404 ()
Remote Error: user is not logged in to Atlassian
Remote Error: site is not specified
failed to load autocomplete data: site is not specified
Remote error: slient error
_gotSavedFields: client error
Actions tried:
closed Excel & reopened
Logged out and back into Jira
uninstalled Jira to Excel Add-in and reinstalled
still seeing this issue
screen shots attached
Hello, I am also seeing the same issue as Dane had reported. My debug info is almost identical, see below:
For what it's worth, I can successfully load the plug-in in Excel browser version and refresh my queries to grab fresh data through Excel online, but I shouldn't have to open in Excel online every time I want to pull fresh data and do analysis and manipulation in the desktop version. Any insight on how to resolve this would be greatly appreciated. Thanks!
Hi,
It can be due to a few typical causes: https://midori-global.com/blog/2021/10/15/what-to-do-if-jira-cloud-for-excel-is-not-working
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