Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA health check says request-channel-type is a custom field? I keep getting a health check error

When I do a Instance health check using Configuration Manager by Botronsoft  it keeps saying that the request-channel-type is a custom field and the filter is noted as problem. Its not a blocker but I want to know why. Is anyone else getting this error? 


I rebuilt the filter and still get the error alert. was happening in JIRA 8.7.1 and 8.11.1

1 answer

Hi, @Carla Ann Rowland .

Just want to make sure that we close the loop on this one. May I know if you were eventually able to figure out the reason behind the error?

If you haven't already, please reach out to the Support Team so we can work on this together and understand if it was a bug or something else. Thanks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

23 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you