Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA cloud automation rule doesn't execute

I have created automation rule in project A (JIRA cloud) and the rule is enable too.

But i dont see its working, first thing under rule it says its executed but in JIRA issue under automation says no automation available.

Did i miss anything here.

 

1 answer

0 votes
John Funk Community Leader Apr 08, 2020

Hi @shruthi sj  - Did you check the Audit log under the rule? Did it provide you with any information you can use? Can you post a screenshot of your rule?

Hello, I am having a similar issue. I've set it so anyone can trigger the automation. I assume it would show when I open the "Automation" Tab, but it showing no rules are available. (Cloud Version) Screen Shot 2020-05-26 at 2.22.42 PM.pngScreen Shot 2020-05-26 at 2.22.55 PM.png

Hello, update here. I realized why it was wasn't showing for me. My setup was a little complicated. 

 

1) Created a JIRA Project that shows ticket submissions coming from two different JIRA Service Desk Portals. 

2) Attempted to a create a rule on just the JIRA Project INSTEAD of creating a rule on the three parts (Board, Service Desk Portal 1, Service Desk Portal 2).

 

Once I switched the rule to include multiple projects, my issue was resolved. Screenshot attached of where that is...Screen Shot 2020-05-26 at 2.49.38 PM.png

John Funk Community Leader May 26, 2020

Hi Sarah - Glad you were able to get it to work.  :-)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Jira issue check and more advanced commit verifications for Bitbucket DC

Pre-receive hooks that verify the Git commit message, the modified files, and implement similar code change controls used to be requirements of large enterprises working in regulated industries only....

37 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you