JIRA XRAY - problems authenticating

Adam Grzegorzewski November 1, 2021



I'm trying to import an xml report to Jira xRay - to a Test Execution item.

The documentation I can find makes reference to client_id and client_secret, which should be generated by Create API key. Create API key only generates one string, a token.

As such I can't figure out how to use just the token to submit the xml report.

For example, this command:

curl -H "Content-Type: application/json" -X POST --data @"cloud_auth.json" https://xray.cloud.getxray.app/api/v2/authenticate

I can't use it, as it needs client_id and client_secret. Also, the endpoint itself returns 

Cannot GET /api/v2/authenticate


Using this command:

curl -H "Content-Type: text/xml" -X POST -H "Authorization: Bearer $token"  --data @"data.xml" https://xray.cloud.getxray.app/api/v1/import/execution/junit?testExecKey=XNP-23

from: https://docs.getxray.app/display/XRAYCLOUD/Import+Execution+Results+-+REST#ImportExecutionResultsREST-JUnitXMLresults

results in "{"error":"Invalid JWT: JsonWebTokenError: jwt malformed"}"


Please can anyone help?

1 answer

0 votes
Rogério Paiva - Xray Xporter
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November 9, 2021

Hi @Adam Grzegorzewski 

This only happens when the token is not correctly stored/sent in the request.

Ensure that the token is exactly as returned by the authentication API, without linefeeds or any other character that does not exist in the returned token.

If you need further help, please contact Xray Support (http://Xraysupport.getXray.app) to help further.

Thank you.

Kind regards,
Rogerio Paiva [Xray Support Team]

Shelton Bowers February 8, 2023

Hi ...I have tried to do the same and have this exact issue and receive the output message above. 

I have found the Token is not getting generated using the methods outlined in the XRay documentation:

Created a file with JSon including Jira Security Tokens in the Credentials:
cloud_auth_sb.json file contains:

{"client_id":"<value copied from my profile id in the profile page URL>", "client_secret":"<string copied from the Jira User Security token>"}


token=$(curl -H "Content-Type: application/json" -X POST --data @"cloud_auth_sb.json" https://xray.cloud.getxray.app/api/v2/authenticate| tr -d '"')
ECHO "$token" >> auth_token_results.txt
The auth_token_results.txt file contains:
{error:Authentication failed. Invalid client credentials!}
Am I missing something can you please update your documentation on how to get the Credentials from Jira?

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