When they enter JIRA User to the Finding Import Screen, its verified and checks green, but once the screen is saved, looks like the characters in the JIRA User ID are changed to Hex (Char like @ and - are replaced with Hex code).
Could anyone help me with that?
What plugin is this for? Or is it just on the Jira Import function?
An Atlassian/Jira (User) Account ID of variable string accountId "is 1-128 characters long, and may contain alphanumeric characters, as well as - and : characters".
Perhaps the field they are being stored is not storing them as a string but an int or long variable data type so the special characters are being converted to a compatible format instead of truncating or returning an error?