It looks like you would like to enable our Beta feature which is JSON Exporter. As far as I know in OnDemand environment only system-administrators are allowed to edit plugin modules in JIRA. The easiest way to have it enabled is to open a ticket under https://support.atlassian.comsaying that you would like to have it enabled on your instance.
Hi, Thanks for the response. I am not sure if this feature is beta but I was referring to csv import.
Anyhow, the frustrating part is that this feature was enabled before the latest update. If I go to manage add-on, and then select JIM plugin, all the modules there are now disabled and I can't enable any of them. Please note I am a system-admin.
Any help will be greatly appreciated.
This sounds definietly like a bug or some partial outage of our plugins in OnDemand envrionment. I cannot help you much over here, because I don't have access to most of the OnDemand environments. Please open a ticket under https://support.atlassian.com, support team should be able to tell you what's going on.
Happy New Year! We hope you all had a safe and restful holiday season. 2020 was a unique year full of unforeseen events; however, as we enter the new year of 2021, we’re optimistic for the light at t...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events