Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

JETI is it possible to send only 1 email when a reporter is mentioned in a comment?



It has been configured in Jira (Server), with Email This Issue, that an email is sent to the reporter when a comment (visible on the portal) is added to the issue.

In addition, Jira also sends an email (the Update for) when a user is "mentioned".

When the reporter is mentioned, there are 2 emails send.

Can it be configured that only 1 mail is sent in this situation?


Marco Brundel

1 answer

Hi Marco, 

did u find a solution here?


no not yet

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events