This question is regarding the use of Jira Email This Issue (JETI).
I would like to render comments in reverse order (newest to oldest) in my email template.
From the JETI documentation for Jira Server, the following syntax is available:
Please let me know if there is an equivalent syntax for JETI for Jira Cloud. I have been struggling to find it.
Link for JETI for Jira Server here: https://metainf.atlassian.net/wiki/spaces/PLUG/pages/66093144/Add+Issue+Comments+to+Emails
Link for JETI for Jira Cloud here: https://metainf.atlassian.net/wiki/spaces/JETIC/pages/48889882/Customizable+Email+Templates
Exactly :) The above comments that you have tried only work if you are using the Jira Server version of JETI.
For the cloud version, they are still working on it.
I have raised a support ticket to the developers of JETI. You can monitor the status here:
UGH! I was just beating my head on the ground trying to get this to work in Cloud. The "cloud" documentation says it is there but I could not get it to work so I opened a ticket. Then I decided to look at the Community and found this thread. very frustrating if the answer is 'we are working on it. oh and the documentation is wrong.'
I will report back here once I hear back the latest but if it is just 10d later I don't expect anything new.