Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JETI: Email comments in reverse order (newest to oldest) - [Jira Cloud] Edited

This question is regarding the use of Jira Email This Issue (JETI). 


I would like to render comments in reverse order (newest to oldest) in my email template. 

From the JETI documentation for Jira Server, the following syntax is available:



Please let me know if there is an equivalent syntax for JETI for Jira Cloud. I have been struggling to find it.


Link for JETI for Jira Server here:

Link for JETI for Jira Cloud here:

1 answer



I tried both  




but none of them worked.

(the emails contain the command instead of the result of the rendering)



Exactly :) The above comments that you have tried only work if you are using the Jira Server version of JETI.


For the cloud version, they are still working on it. 

I have raised a support ticket to the developers of JETI. You can monitor the status here:

ok, finger crossed! :)


Jack Community Leader Nov 22, 2019

UGH! I was just beating my head on the ground trying to get this to work in Cloud. The "cloud" documentation says it is there but I could not get it to work so I opened a ticket. Then I decided to look at the Community and found this thread. very frustrating if the answer is 'we are working on it. oh and the documentation is wrong.'

I will report back here once I hear back the latest but if it is just 10d later I don't expect anything new.

As an update, this has been working for a while. Have been using it and it works. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

367 views 2 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you