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JEMH is setup to remove signatures bur JIRA will not send any emails from sys that are replied to.

I have setup JEMH to connect to JIRA and to strip signatures and signature pictures.  My issue is that when you reply to a service request JIRA will not send out an email.  I do not want to use the outgoing JEMH mail handler, I just want to use JIRA's.  Could anyone guide me as to why this is happening?  It does pass the email address to the JIRA system.

I am adding a screen shot:

JEMH in JIRA.jpg

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