Is the plugin enabled? I take it when you view the list of custom fields, you do not see one called issueFunction ?
Reindexing is only necessary to make a few of the functions. Can you try disabling then enabling the plugin, if that doesn't work can you try restarting jira. If that still doesn't work can you create an issue at https://jamieechlin.atlassian.net/browse/GRV including the jira log file from start.
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