Issue with IFTTT Send Email not finding Recipients

Erin Smith
Contributor
August 4, 2022

Hi,

I have a form that is sending emails to people selected in user fields. Unfortunately the form keeps giving the error message that the Recipients field is empty even though the fields have been completed in the form. 

Using [entry.field_name] doesn't seem to be passing the actual field value to the IFTTT.

Any suggestion on what I might be doing wrong? Is this something I need to send to Vertuna to have the vendor investigate, or am I doing something wrong?

Thanks.

1 answer

0 votes
Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 4, 2022

Hi

It's hard to tell without seeing your form's configuration. Feel free to open a support ticket with us - https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form.

Alex

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