Issue stuck in old sprint on Team Planning Board

[Brett Palmer]

I have an issue that traveled from S19 to S20. When I look at my Team Planning Board for the increment in shows up in S19. It should appear in S20. I cannot remove S19 from the issue because of JIRA limitations for metrics. Is there a way to move it into S20 for Easy Agile so that my dependencies can be fixed? 

[Jared Kells]

Hi Brett,

I'm Jared one of the developers at Easy Agile. 

When an incomplete issue is rolled into the next sprint the expected behaviour is for the issue to display in both sprints within Easy Agile Programs.

In your case I would expect to see the issue displayed in both the S19 and S20 columns on the Team Planning board.

Is that happening or is the issue only displaying in S19?

With these sort of things it's often easier to jump on a quick zoom call to work out what's going on. I can see you've also reached out to us directly so I will send you a link there.

[Brett Palmer]

Ok, I looked and found it in both sprints. Thank you.