Is there anyone who can give me a script behavior or listener runner which can set auto-watchers?

[Jason Liu]

Hi, I want to have a runner which can set auto-watchers. In one project, several users could be automatically added as watchers to certain kind of issue type, such as "Bug". Could anyone help? Thank you in advance.

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Jason Liu ,

A firtst option is to use https://marketplace.atlassian.com/apps/1215460/automation-for-jira-data-center-and-server?tab=overview&hosting=server free app provided by Atlassian. Based on issue event and issue type you can add watchers as single users or as a group.

Another option is to use JSU app (https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?hosting=server&tab=overview) and, in particular, Update Any issue field post function.

Add that post function on creation related Bug workflow and select Watchers field.

This should fix your issue. 

Hope this helps,

Fabio

[Jason Liu]

Hi Fabio, I tried JSU update any issue field or copy value from other field, and it showed error when I tried to create an issue. It's "We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file."

[Fabio Racobaldo _Herzum_]

Hi @Jason Liu ,

error probably is related to uncorrect value set in JSU post function. Please share your current setup.

BTW, my suggestion is to setup an automation.

[Jason Liu]

I configured a field "designer" and used Copy Value From Other Field (JSU) to copy designer to watchers. Precondition must be: Ignore precondition. Issue Relation:
Within same Issue. and append. 

[Fabio Racobaldo _Herzum_]

Please Designer is a custom field so we need to know the custom field type.

[Jason Liu]

Hi Fabio, I was reminded by you about the custom field type and checked that designer was user picker (single user). But I tried to change it to another custom field owner which is user picker (multiple users) and it also showed that error code.

[Fabio Racobaldo _Herzum_]

Hi @Jason Liu ,

it is strange because it should work. Did u setup overwrite,append or prepend?

[Jason Liu]

I used append.

[Fabio Racobaldo _Herzum_]

Hi @Jason Liu ,

I just tested it in a my local environment and it worked like a charm.

Please could you share a screenshot of your post functions like the the above one?

[Jason Liu]

Hi Fabio, Please see the screen shot.

[Fabio Racobaldo _Herzum_]

is this a create transition? Please could you provide all the other post function for the transition (2,3,4...)?

[Jason Liu]

[Fabio Racobaldo _Herzum_]

Please move your post function after "Creates the issue originally". It will fix your issue.

Ciao,

Fabio

[Jason Liu]

Hi Fabio, It's grey and cannot be deleted.

[Fabio Racobaldo _Herzum_]

You should move down the first one. Create the issue originally should not be deleted but moved in first position.

[Fabio Racobaldo _Herzum_]

@Jason Liu , did u try?

[Jason Liu]

Hi Fabio, I did and it worked. No error now and I could create the issue. Thank you so much.

[Fabio Racobaldo _Herzum_]

you're welcome @Jason Liu