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Is there any way to block some kind of client request so he doesn't see it?

Good Morning

Is there any way to block some kind of client request so he doesn't see it?

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Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 01, 2022

@Rafael Menezes ,

 

Could you describe the problem in further detail. If a client is making a request ticket, they already see the request. If you don't want the client to see work or not work on the ticket, just don't update the ticket. But then what is the whole purpose?

 

-Ben

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