Is there an easy way to remove an agent from the list?

Mark Huey August 16, 2019

For days that certain users are off, is there a way to easily remove them from the round robin queue for that day without having to remove them from the group?

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Alex Koxaras _Relational_
Community Leader
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May 4, 2023

Hi @Mark Huey 

Out of the box no. You either remove them, or you search for an app that do what you want.

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