Is there an easy way to remove an agent from the list?

[Mark Huey]

For days that certain users are off, is there a way to easily remove them from the round robin queue for that day without having to remove them from the group?

[Alex Koxaras _Relational_]

Hi @Mark Huey 

Out of the box no. You either remove them, or you search for an app that do what you want.