Is there an add on to calculate SLA for JIRA Cloud ?

[Aurelie Pilette]

Hello,

We would like to calculate SLA on our project based on our Issues without using Service Desk.

Do you know if there is an add on for the cloud version ?

Thanks a lot for your help.

[Julia Denys _SaaSJet_]

Hello guys!

With the add-on SLA Time and Report, you can easily create and track your SLAs for issues in Jira Cloud. Also, you can set SLA timer value and statuses when the countdown should be turned on/off according to your configurations.

In addition, you can generate SLA reports by using filtered and later export this data as XLSX or CSV file.

Hope, SLA Time and Report will help you to handle SLAs in Jira Cloud.

[Nic Brough -Adaptavist-]

Generally, if you want SLAs, get Service Desk.

[Achyutharam madunoori]

I dont find any addons for the cloud to perform SLA's.