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Is there a way to move the attachment field in proforma? I would prefer it to be at the bottom of the form, not the first thing that is seen. I attached a picture to show what I am talking about, thank you!
Hey there @Jennifer Volpe
Thanks for reaching out with this. The attachment field is actually not supported by ProForma. What you're seeing in this screenshot is Jira's attachment field, and ProForma's form beginning after the horizontal line and Requestor Email Address(es).
Therefore we are currently unable to control the position of the attachment field on the screen. However it is possible that we can look into making it possible for the ProForma form to be shown BEFORE the Jira form on the page, not after.
I think this is a great suggestion for us to look into.
I am searching for a way to do this as well. It doesn't appear that I have the ability to add our attachments field to the proforma forms. It would be nice for us to be able to select if the proforma form should show before or after the jira fields as Lachlan mentioned above.
Jenny from ProForma here. Currently there is no way to change the position of the form vs the Jira fields (in this case the Attachment field) on the request. Several customers have asked for this. We have creating an Attachment question type as an item in our backlog and hope to add it to the new form builder later this year.
In the meantime, to include an attachment option on the request, you need to add it as a Jira field on your request type.
Sorry for the delayed response. We are waiting for Atlassian to come out with their new media handler which will hopefully make it feasible for us to add an attachment field type.
I am no longer with the ProForma team (which has become part of Atlassian), but I do know that there are a lot of people waiting for this feature (or better yet an attachment question type), so I suspect that when it does come out they will probably do an in-app notification.
Hopefully there will be some progress soon.
This is the main thing holding us back right now from launching into converting many JSM forms into ProForma forms moving forward. We got hold of the ProForma product in anticipation of its repackaging within the Atlassian JSM sphere following the acquisition and the unique workflow opportunities it presents, but this is a real drawback right now as a large majority of our JSM portal forms catalogue need to offer attachment functionality to our portal customers. Looks like we will need to be patient on this.
FYI all you peeps... the attachment field is now available in Forms!!
You just need to remove it from the Request Type page, and put it on the Form wherever you want it. It works great :)
I'm on Jira Cloud. Not sure if this applies to Server or Data Center.
Thanks, Atlassian team!
Yes, this is the solution we recommend to people that are on JSM Cloud.
For people on Jira or JSM Server/DC, there is our File Field Jira App. I am working for Apwide, the File Field App Vendor, feel free to contact me should you need assistance:
Is there any update from Atlassian concerning this? I can include the attachment field from the old Jira form while using Proforma, by linking the Proforma form with the native JSM form. however I cannot position the attachment in the field below the Proforma, it always appears above, which brings inconsistencies in the Help center look & feel.
@Peter Preston [ProForma] - what's the latest on this feature. It's becoming particularly important for business teams that are beginning to adopt the software where attachments/artifacts are moving through the workflows. I do alot of JSM work for the Music Business industry and they are working to get Song, Deal, Works processes out of eMail...all require heavy attachments requests of their clients and their representation - and the UX has to make sense that the attachment field isn't at the very top of the intake form. Just doesn't make a lot of sense. And i like @Todd Thomas suggested - the ability to make it dynamically appear is superb.
Looking for that feature as well. we have some questions that have to have an attachment (only when selected), so having an attachment question type will allow me to add it to that section without interfering with other products that don't require attachements