Is there a way to move the attachment field in proforma? I would prefer it to be at the bottom of the form, not the first thing that is seen. I attached a picture to show what I am talking about, thank you!
Hey there @Jennifer Volpe
Thanks for reaching out with this. The attachment field is actually not supported by ProForma. What you're seeing in this screenshot is Jira's attachment field, and ProForma's form beginning after the horizontal line and Requestor Email Address(es).
Therefore we are currently unable to control the position of the attachment field on the screen. However it is possible that we can look into making it possible for the ProForma form to be shown BEFORE the Jira form on the page, not after.
I think this is a great suggestion for us to look into.
I am searching for a way to do this as well. It doesn't appear that I have the ability to add our attachments field to the proforma forms. It would be nice for us to be able to select if the proforma form should show before or after the jira fields as Lachlan mentioned above.
Jenny from ProForma here. Currently there is no way to change the position of the form vs the Jira fields (in this case the Attachment field) on the request. Several customers have asked for this. We have creating an Attachment question type as an item in our backlog and hope to add it to the new form builder later this year.
In the meantime, to include an attachment option on the request, you need to add it as a Jira field on your request type.
I am no longer with the ProForma team (which has become part of Atlassian), but I do know that there are a lot of people waiting for this feature (or better yet an attachment question type), so I suspect that when it does come out they will probably do an in-app notification.
Hopefully there will be some progress soon.
This is the main thing holding us back right now from launching into converting many JSM forms into ProForma forms moving forward. We got hold of the ProForma product in anticipation of its repackaging within the Atlassian JSM sphere following the acquisition and the unique workflow opportunities it presents, but this is a real drawback right now as a large majority of our JSM portal forms catalogue need to offer attachment functionality to our portal customers. Looks like we will need to be patient on this.
Looking for that feature as well. we have some questions that have to have an attachment (only when selected), so having an attachment question type will allow me to add it to that section without interfering with other products that don't require attachements
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