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Is there a way to move the attachment field in proforma?

Is there a way to move the attachment field in proforma? I would prefer it to be at the bottom of the form, not the first thing that is seen. I attached a picture to show what I am talking about, thank you! Screen Shot 2019-03-26 at 5.14.01 PM.png

4 answers

1 accepted

5 votes
Answer accepted

Hey there @Jennifer Volpe 


Thanks for reaching out with this. The attachment field is actually not supported by ProForma. What you're seeing in this screenshot is Jira's attachment field, and ProForma's form beginning after the horizontal line and Requestor Email Address(es). 


Therefore we are currently unable to control the position of the attachment field on the screen. However it is possible that we can look into making it possible for the ProForma form to be shown BEFORE the Jira form on the page, not after.


I think this is a great suggestion for us to look into. 

thank you for letting me know! Yes, it would be help to move it to the bottom. 

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@Jennifer Volpe do you have any documentation on how you added the attachment field on the form? I dont care much about the location of the attachment, as long as it shows up. FYI, I am Jira Software with Data Center version installed? Thanks, much appreciated.

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I'm in need of this too ! We really need the attachment field in the form ! 

I think all you need to do is add the attachment field that is found under field configurations, to your screens. Then it is available in request types to show on portal.

is it here? or where? we didn't find any option ! 


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So, is there any way to add an attachment field to my Jira form?  I am using my form as a new project form so when users fill out a new project they must also attach documents to the form. 

I am searching for a way to do this as well. It doesn't appear that I have the ability to add our attachments field to the proforma forms. It would be nice for us to be able to select if the proforma form should show before or after the jira fields as Lachlan mentioned above.

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4 votes
Jennifer Choban Marketplace Partner Apr 30, 2020

Hi everyone,

Jenny from ProForma here. Currently there is no way to change the position of the form vs the Jira fields (in this case the Attachment field) on the request. Several customers have asked for this.  We have creating an Attachment question type as an item in our backlog and hope to add it to the new form builder later this year.

In the meantime, to include an attachment option on the request, you need to add it as a Jira field on your request type.

Hello, any news about this improvement?

Yes, Any progress or expectation dates for this? TY!

Really look forward to this now that its the end of the year!

@Jennifer Choban any news on this feature? Thanks!

Jennifer Choban Marketplace Partner Feb 02, 2021

Sorry for the delayed response. We are waiting for Atlassian to come out with their new media handler which will hopefully make it feasible for us to add an attachment field type. 

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We are keen on this, also. Any idea when the new media handler will make this possible?

Like Sarah Monk likes this

In need of attachment field in the form as well. This a big gap for us to utilize the form in Jira. 

Like Matt Lane likes this
Jennifer Choban Marketplace Partner Jun 24, 2021

Hi Clifford, 

I am no longer with the ProForma team (which has become part of Atlassian), but I do know that there are a lot of people waiting for this feature (or better yet an attachment question type), so I suspect that when it does come out they will probably do an in-app notification.  

Hopefully there will be some progress soon. 

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This is the main thing holding us back right now from launching into converting many JSM forms into ProForma forms moving forward. We got hold of the ProForma product in anticipation of its repackaging within the Atlassian JSM sphere following the acquisition and the unique workflow opportunities it presents, but this is a real drawback right now as a large majority of our JSM portal forms catalogue need to offer attachment functionality to our portal customers. Looks like we will need to be patient on this.

Like Shaun Smith likes this

But obviously it would be ideal if an attachment field could be added in ProForma, and placed where ever in the form you would like it. Which for us is down the bottom of the form, the majority of the time.

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Any update on this request?
I'm currently using ProForma and I can see nothing has happened. 

It's been 2 years and they havent released this feature yet.......

Like Shaun Smith likes this

Maybe with Atlassian's purchase of ThinkTilt this will become a possibility?

Looking for that feature as well. we have some questions that have to have an attachment (only when selected), so having an attachment question type will allow me to add it to that section without interfering with other products that don't require attachements

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