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The documentation states - If you want to adjust the heat map to resemble ROAM, use ROAM as one of the axis and leave just a single option for the other one. Alternatively, you can add a risk score or severity.
But where do I configure this? I am unable to find this setting.
Both Risk matrix axes can be fully configured. Once you define ROAM field (please note that it must be Select List [single choice] type of field), you can adjust the matrix. Please go to Jira Global Administration >> Manage Apps >> BigPicture Technical Configuration >> Modules >> Risk and map the selected axis to the ROAM field that should appear on the drop-down list. See my image as a reference.
You can change the axis description as well as synchronize other Jira custom fields.
Tag me if you have further questions!
Hi @Anna-BigPicture ,
I'm working with Big Picture PM 8.1 in cloud. I have created a "SAFe ROAM" field as a Select List [single choice] type and add the 4 options but when I have tried to change the "Consequence field" my custom field didn't appear.
Did I forget some step?
The basic condition is choosing the accurate field type: Select List (Single Choice).
Then, please be advised that changes made in Jira may be visible in Big Picture with a certain delay due to the delay of the mechanism for refreshing the data stored in the cache.
Please check again in a few minutes more and write me about the results.
Hi @Anna-BigPicture ,
Thanks for you answer. Today the customer fiel has appeared but now the Risk Board shows the next error message:
I downloaded a zip file with error data, you can download in the bellow link:
I am really sorry for the inconvenience caused.
This case requires individual investigation by our Dev Team. Therefore please, raise a ticket via our Service Desk, providing us with details (the screenshot and logs you've already attached here).
BigPicture Team will gladly help you to resolve the problem.