Is there a way to have ROAM based quadrant in Risks BigPicture?

Deleted user June 9, 2021

The documentation states - If you want to adjust the heat map to resemble ROAM, use ROAM as one of the axis and leave just a single option for the other one. Alternatively, you can add a risk score or severity.

But where do I configure this? I am unable to find this setting.

1 answer

1 accepted

1 vote
Answer accepted
Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 9, 2021

Hi @[deleted]

Both Risk matrix axes can be fully configured. Once you define ROAM field (please note that it must be Select List [single choice] type of field), you can adjust the matrix. Please go to Jira Global Administration >> Manage Apps >> BigPicture Technical Configuration >> Modules >> Risk and map the selected axis to the ROAM field that should appear on the drop-down list. See my image as a reference.
image-2021-02-08-15-45-37-665.png

You can change the axis description as well as synchronize other Jira custom fields.
image-2021-02-08-15-54-24-810.png

Tag me if you have further questions! 

Deleted user June 16, 2021

@Anna-BigPicturethank you for your extremely useful and quick answer! 

rubenag83 July 21, 2021

Hi @Anna-BigPicture ,

I'm working with Big Picture PM 8.1 in cloud. I have created a "SAFe ROAM" field as a Select List [single choice] type and add the 4 options but when I have tried to change the "Consequence field" my custom field didn't appear.

Did I forget some step?

Thank you,

Rubén

Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 21, 2021

HI @rubenag83

The basic condition is choosing the accurate field type: Select List (Single Choice). 

Then, please be advised that changes made in Jira may be visible in Big Picture with a certain delay due to the delay of the mechanism for refreshing the data stored in the cache.

Please check again in a few minutes more and write me about the results. 

rubenag83 July 22, 2021

Hi @Anna-BigPicture ,

Thanks for you answer. Today the customer fiel has appeared but now the Risk Board shows the next error message:

Screenshot 2021-07-22 at 08.57.47.png

I downloaded a zip file with error data, you can download in the bellow link:

https://1drv.ms/u/s!AmgAr8sUwRICgu50eGAbS1PyWCww-g?e=C1kXuE 

Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 22, 2021

Hi @rubenag83

I am really sorry for the inconvenience caused. 

This case requires individual investigation by our Dev Team. Therefore please, raise a ticket via our Service Desk, providing us with details (the screenshot and logs you've already attached here).

BigPicture Team will gladly help you to resolve the problem.

rubenag83 July 22, 2021

Hi @Anna-BigPicture ,

 

Thanks for your answer but I solved the problem :). Only I created a new customer field with another name and the same options and it worked. I don't know what I configure different.

Thanks again.

Chers!!

Like Anna-BigPicture likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events