The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
In Jira Cloud, I have an automation that creates an issue in a classic business project when a certain label is applied to an issue in a next-gen project. As part of the new issue creation, in the "choose fields to set", I selected Linked Issues and selected a new custom Link Type, "Initiated By".
The automation successfully creates the new issue but is unable to create the link, erroring with the following message,
"Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -Linked Issues (issuelinks)"
I also tried it with the "Relates To" link type, with the same result.
I can open the issue in the next-gen project and can create a link, using the custom link type, without any problem, it just does not appear to be possible using the automation.
I've passed this error onto the team to look at.
In the meantime you could link the issues in a separate action. I would set the scope in the rule details to the projects you're linking between.
Your rule might look something like this:
Thanks,
John
Hi Ryan - I know that Next-gen (Team Based) projects don't use the normal Epic Link field to linking Epics to Issues. So I thinking the same is probably true for linked issues.
Maybe someone from the Atlassian Automation team can verify and provide new syntax.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you John,
Is including the "automation" tag sufficient to get them to address this question or is there a better way?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It probably wouldn't hurt to go ahead and open a support ticket with Atlassian. Then please post back here what the resolution ended up being.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity. Atlassian:...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.