Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to copy your instances and restore it to a new instance?

Is there a way to back up and restore in jira cloud?

2 answers

Yes, there is. 

Screenshot 2020-10-30 at 17.58.41.png

To read more about restoring the backup file, see this article 

@Sara Creenan (M&T) 

You restore your backup from within an existing Cloud instance. That may be your current instance or another one.

The article I linked in my previous answer above describes how to start the restore:

Screenshot 2020-10-30 at 18.15.56.png

Restoring the backup will overwrite all data in that instance. 

how do you access the backlog? DOes it create a new instance?

Daniel Ebers Community Leader Nov 02, 2020

Backlog in terms of Kanban/Scrum Boards are a whole different topic.
Please be so kind and open a new thread here in Community if the question is still current.
Please also explain what is meant by "does it create a new instance" in particular.

If the question should be about import/export of Jira Cloud please be so kind and rephrase your question so the Community is able to understand and able to help better.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

How to log work and track time in Jira when a person is part of multiple teams

  The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...

80 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you