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Is there a way to copy your instances and restore it to a new instance?

Sara Creenan (M&T)
Sara Creenan (M&T) Oct 30, 2020

Is there a way to back up and restore in jira cloud?

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Sara Creenan (M&T)
Sara Creenan (M&T) Oct 30, 2020

how do you access the backlog? DOes it create a new instance?

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Daniel Ebers
Daniel Ebers Community Leader Nov 02, 2020

Backlog in terms of Kanban/Scrum Boards are a whole different topic.
Please be so kind and open a new thread here in Community if the question is still current.
Please also explain what is meant by "does it create a new instance" in particular.

If the question should be about import/export of Jira Cloud please be so kind and rephrase your question so the Community is able to understand and able to help better.

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Walter Buggenhout _ACA IT_
Walter Buggenhout _ACA IT_ Community Leader Oct 30, 2020

Yes, there is. 

Screenshot 2020-10-30 at 17.58.41.png

To read more about restoring the backup file, see this article 

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Walter Buggenhout _ACA IT_
Walter Buggenhout _ACA IT_ Community Leader Oct 30, 2020

@Sara Creenan (M&T) 

You restore your backup from within an existing Cloud instance. That may be your current instance or another one.

The article I linked in my previous answer above describes how to start the restore:

Screenshot 2020-10-30 at 18.15.56.png

Restoring the backup will overwrite all data in that instance. 

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