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Is there a way to automate sub-tasks based on the status of the parent ticket?

For instance:

 

I create an issue that requires approval and also create sub-tasks that can't be worked on before the parent is approved. Is there a way to have the sub-tasks check the status of the parent ticket & be placed in an "awaiting parent approval" status until the parent is approved and then they get transitioned to ready to work?

1 answer

0 votes
Nir Haimov Community Leader Apr 14, 2021

Hi,

You can use Jira Automation for that

Is there any chance you could be more specific? I've tried figuring out the logic but I've been unable to thus far.

Nir Haimov Community Leader Apr 14, 2021

You are looking this in the wrong way, you don't need the subtasks to check for the parent status...

Create automation rule to run on "issue transition" to status "approved", this will catch all issues that are parents and moved to "approved", when that happens, run over all this issue subtasks and transition them to status "ready to work"

This should look something like this:

2021-04-14_16-42-39 (10).png

let me know how it goes for you.

I want the sub-tasks to be automatically placed in an "awaiting parent approval" status until the parent is approved and then moved to ready to support once that approval takes place.

Nir Haimov Community Leader Apr 14, 2021

Please share screenshot of your parent workflow and your sub-task workflow.

Also, explain in which state you open the sub-tasks, and if they are opened manually or automatically.

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