Is there a smart value that will link the ticket to the customer portal.

[Rob]

Is there a smart value that will be link to the customers portal side of the ticket simular to: 

{{issue.toUrl}}

[Scott Harwood · Accepted solution]

Hi Rob,

Unfortunately not, I have created an issue in our backlog to implement it though. 

https://codebarrel.atlassian.net/browse/AUT-1465

For now you will need to craft the url yourself. 

e.g 

https://<your-instance>/customer/portal/3/{{issue.key}}

Sorry,

Scott

[Mark Cartwright]

Would love to use this too please

[Steve Moss]

Yes, would be great to have this functionality.

[felix.weber]

does somebody know what smart value is required in order for an linked issue ?

so if an other issue is linked and I wanted to create the portal link to the linkedissue

https://<your-instance>/customer/portal/3/{{LinkedIssue.key}}

[felix.weber]

thanks to the community found the solution here:

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Can-I-retrieve-the-issue-key-of-a-Linked-Issue-in-Automation-for/qaq-p/1009032