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Is there a smart value that will link the ticket to the customer portal.

Is there a smart value that will be link to the customers portal side of the ticket simular to: 

{{issue.toUrl}}

 

2 answers

1 accepted

2 votes
Answer accepted

Hi Rob,

Unfortunately not, I have created an issue in our backlog to implement it though. 

https://codebarrel.atlassian.net/browse/AUT-1465

 

For now you will need to craft the url yourself. 

e.g 

https://<your-instance>/customer/portal/3/{{issue.key}}

Sorry,

Scott

Would love to use this too please

Like Steve Moss likes this

Yes, would be great to have this functionality.

does somebody know what smart value is required in order for an linked issue ?

so if an other issue is linked and I wanted to create the portal link to the linkedissue

https://<your-instance>/customer/portal/3/{{LinkedIssue.key}}

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