Is there a rule that can automatically send email notifications for Changes or P1 (Highest Issues)

Jason Selby September 24, 2020

If we have a P1 issue or a change and a comms needs to be sent is there a way we can set up a template and manually trigger a pre configured cooms to explain there is an issue and it is currently being investigated?

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Boris Berenberg - Atlas Authority
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September 27, 2020

If you're on Server or Data Center, we support this in Notification Assistant for Jira: https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=server&tab=overview

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Mohamed Benziane
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September 25, 2020

Hello,

You will need an addon to achieve this. If you have jira cloud you can try Automation 

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