It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is plugin supported by author?

Foster Oct 01, 2012


I'm not able to contact developers because of support. Is anything you could help?


2 answers

1 accepted

0 votes
Answer accepted
JamieA Oct 01, 2012

I did what I could to make it compatible with latest jira versions, and contributed that code back, but I'm not interested in supporting it. Not without payment anyway.

The original author stated that he was not interested in the project anymore. Also Atlassian were asked if they could facilitate some sort of "orphanage" for plugins, maybe through answers or something.

Foster Oct 03, 2012

Yes, unninstall in raising price for jira is very good option. You should consider to add this plugin to standard jira version.

Jamie thx, for answer. We will continue develop this plugin by internal developers.

0 votes
Matthew Cobby Oct 01, 2012

You *really* need to add some more details to your question if you want the best help we can give ! ;-)

I presume you are talking about the "User picker from Project Role" plugin?

I doubt it's support when the author doesn't even put their contact details up

however, you could try jamie Echlin as his name appears here... also here

Matthew Cobby Oct 01, 2012

Given jamie's answer, you've options are limited:

  • Contact an Atlassian partner or an an independent developer who can do the work for you
  • Update the code yourself
  • Uninstall the plugin. Not an easy choice but one you must always be prepared to do if you want to use an unsupported plugin.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Marketplace Apps & Integrations

scaling agile at the enterprise level with Valiantys

Hey there Community! My name is Vannya Vallejo, the Channel Communication Specialist at Atlassian and I want to help Atlassian users like you learn about our Solution Partners and how they can help ...

433 views 1 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you