Is it possible to validate a field entered on a Proforma form that is tied to a jira customfield?

Jay Keck February 21, 2023

I'm have a JSM project on Data Center that is using proforma forms to capture info entered on portal screen. The proforma fields are associated with Jira customfields. But whenever I try and reference the custom field in a sil script that is being running during the Create transition's validation step the values are always coming up as null no matter how I try and reference the customfield. 

Is it possible to use a sil script to validate input from a JSM project using a proforma form? I have to use the sil script since there is logic that must be applied before I validate. If I use the same sil script on a project just using the native portal input screen it works as expected.



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John Funk
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February 21, 2023

Hi Jay,

It might be a timing issue. If the SIL is running before ProForma finishes populating the values of the fields (this happens at a slower pace than just the Create global function). Run a simple filter to see if the fields are indeed getting populated. If so, then the SIL should work, but you might need to delay the execution if possible if it is based on a new issue being created. 

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