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Is it possible to use this add-on to update subject of email in jira service management

Jason Yeung
Jason Yeung August 11, 2021

Hi,

Currently I've service management setup to check emails for requests. If there are, the emails are processed and issues are created. Afterwards, the emails (which are stored in IMAP server), are marked as read. Is it possible to alter the email's subject when the email gets processed with this add-on?

Jason

 

 

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