Is it possible to show script fields in Service Management portal?

Leo Diaz _ DEISER
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 21, 2021

I'm trying to follow this: https://scriptrunner.adaptavist.com/latest/jira/script-fields/integration-with-service-desk.html 

 

But I can't see the Script Runner fields.

 

Jira Screen:

Screenshot 2021-01-21 at 19.21.51.png

Request type configuration:

Screenshot 2021-01-21 at 19.22.27.png

Any idea?

1 answer

1 accepted

0 votes
Answer accepted
Max Lim -Adaptavist- January 22, 2021

The scripted field is not possible to be added in the JSM portal according to this documentation.

You probably want to use a regular custom field and choose to use listener/post-function to update the field.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events