Is it possible to show script fields in Service Management portal?

[Leo Diaz DEISER]

I'm trying to follow this: https://scriptrunner.adaptavist.com/latest/jira/script-fields/integration-with-service-desk.html 

But I can't see the Script Runner fields.

Jira Screen:

Request type configuration:

Any idea?

[Max Lim -Adaptavist- · Accepted solution]

The scripted field is not possible to be added in the JSM portal according to this documentation.

You probably want to use a regular custom field and choose to use listener/post-function to update the field.