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Is it possible to set membership in an Organization as condition in an Automation Rule?

Hi,

I would like to have an automation rule to set the Organization a User is member of in an Issue. Is that possible or does it only work for Groups?

Thanks and Regards,
Tamara

1 answer

Hi Tamara,

Thanks for reaching out. Automation for Jira does give you the option of adding an Organization as a Service Desk customer if that's what you mean:

Screen Shot 2019-09-09 at 11.19.43 am.png

Not sure if this is what you're looking for. If it isn't, if you could expand a little bit more on what you're hoping to achieve so I can better help!

 

Cheers,

Jane (Automation for Jira)

Hi,

no, that wasn't what I meant, I was looking for an automation rule that checks if User is member of Organization xyz and if yes, set the Organisation xyz in the Issue.

For my issue I found another solution, but in general it would still be interesting to find out if that would be possible...

Thanks and Regards,

Tamara

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