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Is it possible to have workflow approval and transition buttons appear in emails without JSD?

I am looking for a way, without using JSD, to do the following:

  • Set up approvals so that on transition an email is sent to approvers with an approve/deny button
  • Send emails on transition with buttons that allow recipients to transition issues using the buttons in the email

I was told JETI would work for these use cases but I do not see this in the documentation.  I would appreciate any assistance.

1 answer

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1 vote
Answer accepted
Dario B Atlassian Team Jun 03, 2020

Hello @Rob Horan ,

JETI is the old name for the app currently named Email This Issue that is available in the Atlassian Marketplace.

Please find  below the links to the pages explaining how to send approval emails on issue transitions:  


Please review above links and let me know if they help.

Also, I am going to move this question to the Marketplace collection.



Hi Dario,

Thanks for the assist - I found the tutorial after I posted, and unfortunately could not delete my question.

Like Dario B likes this
Dario B Atlassian Team Jun 04, 2020

Hi @Rob Horan ,

No problem at all and no need to delete, as long as the thread is marked as answered/solved it might be useful for other people with similar questions :) 


I have the same question, how did you fix it? @Rob Horan 

Like Rob Horan likes this

I was looking into this for someone else, and did not do a full implementation, sorry.

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