It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it possible to have the timer automatically start on opening an issue?

Luke James Jan 29, 2013
Is it possible to have the timer automatically start on opening an issue?

3 answers

1 accepted

0 votes
Answer accepted
Luke James Feb 06, 2013

There is not a way to automate the clicking of the Start Time button upon opening/creating a new issue.

Gebsun Jun 01, 2014

but it is possible to start timer automatically when issue goes to "In Progress" status.

Simply change plugin configuration to "Automatic" mode.

Thanks,
Gebsun

Randall Nicanor Aug 06, 2014

When I create the issue it is created with a status of In Progress and never goes to open based on the workflow I have. When the issue gets moved to closed, there is no value for work log. Is there a setting I need to change?

Gebsun Aug 07, 2014

Let us investigate this fancy scenario.

In the meantime you can try the manual mode and "Start/Stop time" button.

Regards,
Gebsun

Update: raised an issue https://gebsun.atlassian.net/browse/ALW-7

0 votes
Rahul Aich [Nagra] Jan 29, 2013

I am assuming you want to monitor the amount of time the issue spends in each status.

If thats the case, then you can view this detail by clicking on the transitions tab at the bottom of the issue.

Please note you would need jira suite utilities to view this detail.

If you are interested in implementing SLA then there are plugins available in the market. I have used vertyGo SLA plugin and that is pretty good for managing SLAs.

Rahul

0 votes
Luke James Jan 29, 2013

Sorry...this question is related to the Automated Log Work for JIRA add-on. I downloaded and check the JIRA Suite Utilities, which looks great, but is not exactly what I am looking for. I would actually like to track actual time spent on an issue as well as have the ability to specify a billible amount of time. Is there something that would facilitate that?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Marketplace Apps & Integrations

Demo Den Ep. 4: Continuous Integration with CircleCI & Jira Software

Get ready! Demo Den Episode 4 is coming your way on Tuesday, May 28, 2018 with a Continuous Integration and Delivery special demo. CircleCI Director of Solutions Engineering, Eddie Webb will show us ...

687 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you