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Is Insight remaining a separate offering for the Cloud?

Rob Horan Community Leader Mar 17, 2021

My understanding was that Insight was being absorbed into JSM for Cloud, but I found this page today which lists it as a separate Cloud application, like a plugin:

I'm trying to get a better understanding of how this will all work, especially from a licensing perspective.

1 answer

Hi @Rob Horan ,

you can still get cloud Insight as a standalone application now. But it will become part of JSM, it seems to me it is a matter of weeks.

Rob Horan Community Leader Mar 18, 2021

Thanks - in that case how will it work for Server users who are transitioning to Cloud, especially those who do not use JSM?

Hana Kučerová Community Leader Mar 22, 2021

Hi @Rob Horan ,

unfortunately I don't know. Maybe you can try to contact official Atlassian support, but I wasn't able to get more info about future pricing and possibilities a month ago. So I'm waiting...

Like John Funk likes this

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