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Is Insight remaining a separate offering for the Cloud?

Rob Horan
Rob Horan Community Leader Mar 17, 2021

My understanding was that Insight was being absorbed into JSM for Cloud, but I found this page today which lists it as a separate Cloud application, like a plugin:

https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=cloud&tab=overview

I'm trying to get a better understanding of how this will all work, especially from a licensing perspective.

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Hana Kučerová
Hana Kučerová Community Leader Mar 17, 2021 • edited

Hi @Rob Horan ,

you can still get cloud Insight as a standalone application now. But it will become part of JSM, it seems to me it is a matter of weeks.

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Rob Horan
Rob Horan Community Leader Mar 18, 2021

Thanks - in that case how will it work for Server users who are transitioning to Cloud, especially those who do not use JSM?

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Hana Kučerová
Hana Kučerová Community Leader Mar 22, 2021

Hi @Rob Horan ,

unfortunately I don't know. Maybe you can try to contact official Atlassian support, but I wasn't able to get more info about future pricing and possibilities a month ago. So I'm waiting...

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