It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Insight object picker filtering for custom field

Paul Redman Dec 10, 2017

Hi,

I have set up a custom field for our service desk customer portal with the object picker enabled, however the functionality of the picker is quite limited (max 25 objects, no filtering by attributes). Is there any way to modify the picker to add functionality?

In the custom field details the search template is set to 'Insight Object Searcher'. Could this functionality be added by writing my own search template? If so, where do I begin?

 

Thanks,

Paul

 

1 answer

0 votes
Alexander Sundström Dec 12, 2017

Hi Paul,

It's not possible to add additional functionality to our custom fields, what can be done is described at https://documentation.riada.se/insight/latest/insight-administrator-s-guide/insight-custom-fields/insight-custom-field

You can see additional information about the objects by opening the object picker, that way you can also search based on any attribute on the objects.

Best Regards
Alexander

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Marketplace Apps & Integrations

Webinar alert! An IT Admin's Guide to Securing Collaboration at Scale

Hello, Atlassian Community! My name is Dave Meyer and I'm a Principal Product Manager at Atlassian. I wanted to give this community a heads up about an upcoming Webinar that might be of interest...

186 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you