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Insight database import into Unlimited cardinality field

Chad Peters Jan 09, 2018

When using the database import type, I'd like to map one of my column values to an Insight field that has Unlimited Cardinality defined. How does the source data need to be formatted for this to work (comma separated values, semi-colon)??

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Alexander Sundström Jan 10, 2018

Hi Chad,

The way Insight works is that you separate those values with || ie:

value 1||value 2

That way it will be imported as multiple values. If this is used to create object references, you will need to apply certain IQL syntax, which you can read about at under the section Import attribute / Object Mapping (IQL) where there is also a video demonstrating how to set this up. It's based on an CSV import, but the way it works is the same.

Best Regards

Micha van Toornburg Mar 20, 2018

This doesn't work for me. I am trying to do this to create object references, with the correct IQL.

So when I put person A||person B in my CSV file I expect two objects, but now I get one object.

Expected object names:

person A

person B


person A-person B

Can someone help me please?

Alexander Sundström Mar 21, 2018 • edited

Hi Micha, are you trying to create the referenced objects, or assigning them from already created Insight objects?


wheazel Oct 12, 2018

Have the same problem:

CSV: firstname;lastname;Account1||Account2;

result: Account1-Account2 (1 Object)
instead of:

(2 Objects)
I am creating the accounts during Userimport. Works fine with 1 account, but 2 or more accounts are merged into a single object with the default concatenation character as required in the import settings.
What I want to do is tell the system, that these are 2 different Objects that should be created.

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