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Insight database import into Unlimited cardinality field

When using the database import type, I'd like to map one of my column values to an Insight field that has Unlimited Cardinality defined. How does the source data need to be formatted for this to work (comma separated values, semi-colon)??

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Hi Chad,

The way Insight works is that you separate those values with || ie:

value 1||value 2

That way it will be imported as multiple values. If this is used to create object references, you will need to apply certain IQL syntax, which you can read about at under the section Import attribute / Object Mapping (IQL) where there is also a video demonstrating how to set this up. It's based on an CSV import, but the way it works is the same.

Best Regards

This doesn't work for me. I am trying to do this to create object references, with the correct IQL.

So when I put person A||person B in my CSV file I expect two objects, but now I get one object.

Expected object names:

person A

person B


person A-person B

Can someone help me please?

Hi Micha, are you trying to create the referenced objects, or assigning them from already created Insight objects?


Have the same problem:

CSV: firstname;lastname;Account1||Account2;

result: Account1-Account2 (1 Object)
instead of:

(2 Objects)
I am creating the accounts during Userimport. Works fine with 1 account, but 2 or more accounts are merged into a single object with the default concatenation character as required in the import settings.
What I want to do is tell the system, that these are 2 different Objects that should be created.

yup, got the same question: What about multiple objects import to an "unlimited cardinality" 
Not like the provide answer where they are concatenated

same question here !


I managed to get this working via the below approach.


Map 2 items as separate objects in the same field 



|'Red', 'Blue'|


In your input file, the items that are to be separated need to be split by || (2 pipes) 

a || b

On the target column configuration, I used the Select option (Default --> Select) and chose maximum cardinality

Run the import and this should do the trick! 

Hope this helps! 


Dave W 

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