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Insight Rest API: Object Avatar Upload Edited

I want to upload an image as an Avatar to an Insight object from my code, ideally using a Rest call.

lists only a get method to retrieve the Avatar but not to set it.

Now, when I upload it manually I can sniff on the network a call to:


I also add the file and as usual the

headers = {'X-Atlassian-Token': 'no-check'}

 I end up with the error message:

    "error": {
        "system": "Upload error, are you uploading a valid image?"

in the response header. I get the same when using eg. Postman to call the endpoint. When I replay the call from the network sniffer it does work with the same file.

Does somebody have a similar issue, and were you able to overcome it? Any hints welcome.

Many thanks in advance.


1 answer

1 accepted

0 votes
Answer accepted
  1. You have to define a UUID for the avatar and send that along the request. So you send multipart/form-data with parameters:
    1. file - your file
    2. avatarUUID - your UUID
  2. Next, you need to update the Insight object via PUT /rest/insight/1.0/object/<objectId>, json body is like this (you have to send at least one attribute value or it will return 400):
"attributes": [
"objectTypeAttributeId": <objectTypeAttributeIdOfLabelAttribute>,
"objectAttributeValues": [{"value": "Test Avatar"}]
"objectTypeId": <objectTypeId>,
"avatarUUID": "<yourUUID>",
"hasAvatar": true

Hi Alexander,

this works for me, thanks a lot.

Here is what I sent along with for the first POST request:

import uuid

url = "{}".format(
+ "jira/plugins/servlet/com.riadalabs.jira.plugins.insight/avatarupload"
uid = str(uuid.uuid4())"Generated UUID %s: ", uid)
data = {"avatarUUID": uid,
"name": "rlabs-insight-object-avatar"}

r_post = send_request(url, None, "post", data=data, filename=filename)

 it does not have to be uuid4, any of the options will do.

Best regards,


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