Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,431
Community Members
 
Community Events
176
Community Groups

Insight Read only custom field

Hi, 

I'm still learning on jira but I have encountered the below issue that I'm not sure if it can happen or if it can, where I'm going wrong:

We currently have an insight field which pulls our data from Insight (laptops, servers, etc) on our issue type Service Request. We then want to add another field (read only) which would pull back the attribute of 'status' if a laptop ID was entered into the first insight field (asset). 

I'm not sure how I configure this so only the status of the laptop is pulled back when the laptop ID is entered into the asset field - I entered the below but doesn't seem to be working. I also can't get the read only field to show on the ticket, I've checked to ensure it is configured on the correct screens, re-indexed the project etc.. 

Any help is greatly appreciated. 

 

Custom field.PNG

 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events