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Insight Objects with no Assets linked to other objects

Kind of new to Jira and Insight, but have not had much luck finding this answer for myself, so giving a shout here.

I have a parent object type called A. It has multiple attributes that track things like serial number, company asset tag number, warranty info, etc. I have multiple objects of this object type A.

Each parent object type A also has children object types B, C, etc. Each of those object types have multiple attributes that also track serial numbers, asset tag number etc. I have multiple objects of those object types that all reference back to the appropriate parent object type A.

However, I have a couple of children object types call them X, Y and Z. They are pieces of equipment that I need to link to each parent object type, but the X, Y and Z pieces of equipment themselves have no assignable attributes. There are no serial numbers, no asset tags being placed on them, etc. But when I look at the graph of say Object Type A, I need to see X, Y and Z listed as children as to know they are a part of that parent. I also would need to see them listed when creating a ticket in Jira Service Desk.

My question is, how do I have X, Y and Z as children object types, them each time to each parent, but never have any actual objects created for X, Y and Z in Insight? They essentially would be place holders to let a user know those items exist, but they are so low cost we don't have to individually track them but need to know they are there.

 

Thank you all in advance!

1 answer

Hi Rob,

You can use the objectTypeAndChildren in IQL which will show you the Parent objects and their children as well.

IQL: objectType in objectTypeAndChildren("<object type A>")

That should show you all object types A and their children B,C, X, Y and Z.

Br,
G

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