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Insight Discovery - License (Windows machines)

We're evaluating Insight Discovery, and we haven't had problems scanning Linux machines. However, we are now focused on Windows and we still couldn't get an important information that is the Windows license.

We've tried using all the WMI and Power Shell patterns, and after the scan, we import it in our Jira Insight environment, and all object types (CPU, OS, Network Interface, etc) are filled with information, except for the license.

Anyone having the same problem?

1 answer

0 votes


If you enabled the related patterns (Windows_ProductKey.pat or Windows_ProductKey_PS.pat) during the scan then it may be related to the import configuration. Could you please check if the import configuration for License is enabled or not in Insight?


Hakan Bahadir

Solutions Engineer

Hi Hakan,

Thank you for your answer

In the last scan, I used "Windows_ProductKey_PS.pat".

I've inserted a photo of our license import configuration:




Also, I would like to ask. The scanned Windows is a VM. Is that a problem to get the license?


The import configuration for the "License" object type looks enabled. Then can you please check the following on the config tab of Insight Discovery:

- "Use PowerShell" is enabled

- "Try VM Guest scan" is enabled




Like Gustavo Delazari Borges likes this


Both options are already enabled:



Is there a problem if I inserted here the result of the "Windows_ProductKey_PS.pat" according to the scan log?


Logs may be including sensitive data for your organization. The best way is to reach our support is via Atlassian Support Portal. You can select Technical issues and bugs/Marketplace apps/Insight Discovery from the menu, then share your issue details.



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