Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Insight Discovery - License (Windows machines)

We're evaluating Insight Discovery, and we haven't had problems scanning Linux machines. However, we are now focused on Windows and we still couldn't get an important information that is the Windows license.

We've tried using all the WMI and Power Shell patterns, and after the scan, we import it in our Jira Insight environment, and all object types (CPU, OS, Network Interface, etc) are filled with information, except for the license.

Anyone having the same problem?

1 answer

0 votes


If you enabled the related patterns (Windows_ProductKey.pat or Windows_ProductKey_PS.pat) during the scan then it may be related to the import configuration. Could you please check if the import configuration for License is enabled or not in Insight?


Hakan Bahadir

Solutions Engineer

Hi Hakan,

Thank you for your answer

In the last scan, I used "Windows_ProductKey_PS.pat".

I've inserted a photo of our license import configuration:




Also, I would like to ask. The scanned Windows is a VM. Is that a problem to get the license?


The import configuration for the "License" object type looks enabled. Then can you please check the following on the config tab of Insight Discovery:

- "Use PowerShell" is enabled

- "Try VM Guest scan" is enabled




Like Gustavo Delazari Borges likes this


Both options are already enabled:



Is there a problem if I inserted here the result of the "Windows_ProductKey_PS.pat" according to the scan log?


Logs may be including sensitive data for your organization. The best way is to reach our support is via Atlassian Support Portal. You can select Technical issues and bugs/Marketplace apps/Insight Discovery from the menu, then share your issue details.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Apps for Confluence you won't want to miss: RSVP for September's Appy Hours

Calling all collaborators and Confluence users! Our Appy Hours event on September 29th features 4 presenters demoing functionality to superpower Confluence. Don't miss learning about these apps i...

120 views 0 9
Read article

Atlassian Community Events